Terms of service
LAST UPDATED: JULY 27, 2026
OVERVIEW
This website is operated by PureFridgeWater. Throughout the website, the terms “we,” “us,” and “our” refer to PureFridgeWater.
By visiting our website or purchasing a product, you agree to these Terms of Service. Please read them before using the website or placing an order.
ONLINE STORE TERMS
You must provide complete and accurate billing, shipping, contact, and payment information when placing an order.
You may not use our website or products for unlawful, fraudulent, or unauthorized purposes. You may not attempt to interfere with the security or operation of the website.
PRODUCTS AND COMPATIBILITY
We sell refrigerator water filters and related replacement filter products.
Product images, descriptions, model numbers, compatibility details, prices, and availability are provided as accurately as possible. Product packaging or appearance may occasionally vary without affecting its intended function.
Customers are responsible for checking their refrigerator model number and filter compatibility before purchasing. Please contact us before ordering if you need assistance confirming compatibility.
PRICES AND PAYMENTS
All prices are displayed in United States dollars unless otherwise stated.
Payment must be successfully authorized before an order can be processed. We reserve the right to correct pricing errors, update product information, limit quantities, or cancel an order affected by inaccurate information.
If an order is cancelled after payment, the applicable amount will be returned to the original payment method.
ORDERS
Receiving an order confirmation does not guarantee acceptance of an order. We may refuse or cancel an order because of:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraud or unauthorized activity
- Invalid billing or shipping information
- Payment authorization failure
We will contact you using the information provided during checkout if an order cannot be completed.
SHIPPING AND DELIVERY
We currently ship only within the United States and provide free standard shipping on eligible orders.
Handling, transit, estimated delivery times, tracking information, and shipping conditions are explained in our Shipping Policy.
Delivery dates are estimates and may be affected by carriers, weather, public holidays, address errors, or circumstances outside our reasonable control.
RETURNS AND REFUNDS
Eligible products may be returned within 30 days of delivery, subject to the conditions stated in our Return and Refund Policy.
Used, opened, installed, or customer-damaged water filters may not qualify for a return unless the product arrived damaged, defective, or incorrect.
Approved refunds are issued to the original payment method.
ACCURACY OF INFORMATION
We make reasonable efforts to keep our website information accurate and current. However, occasional typographical errors, omissions, pricing errors, or product-detail inaccuracies may occur.
We may correct errors, update information, or cancel affected orders without prior notice where permitted by law.
THIRD-PARTY SERVICES
Our website may use third-party services for payment processing, shipping, order tracking, analytics, fraud prevention, and website functionality.
Your use of certain third-party services may also be subject to their own terms and privacy practices. We are not responsible for third-party websites or services that we do not control.
PRIVACY
Your submission and use of personal information through the website are governed by our Privacy Policy.
PROHIBITED ACTIVITIES
You may not:
- Use the website for illegal or fraudulent purposes
- Submit false customer, billing, or shipping information
- Attempt to gain unauthorized access to the website
- Upload malicious code, viruses, or harmful material
- Copy or misuse website content without authorization
- Interfere with another customer’s use of the website
We may restrict or terminate access for violations of these Terms.
INTELLECTUAL PROPERTY
Website text, graphics, logos, design elements, and original content belonging to PureFridgeWater may not be copied, reproduced, distributed, or commercially used without permission.
Third-party brand names, trademarks, and product images remain the property of their respective owners and may be used for product identification or compatibility purposes.
DISCLAIMER OF WARRANTIES
We aim to provide accurate information and reliable service, but the website is provided on an “as available” basis.
To the maximum extent permitted by law, we do not guarantee that the website will always be uninterrupted, completely error-free, or free from technical issues.
Nothing in these Terms excludes any customer rights that cannot legally be excluded.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, PureFridgeWater will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products.
Our liability for an eligible product claim will not exceed the amount paid for the affected product, except where applicable law requires otherwise.
TERMINATION
We may suspend or terminate access to the website if these Terms are violated. Obligations and liabilities created before termination will continue where applicable.
SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
GOVERNING LAW
These Terms are governed by the applicable laws of the United States and the State of New Mexico, without limiting any mandatory consumer rights that may apply.
CHANGES TO THESE TERMS
We may update these Terms of Service when our services, policies, business practices, or legal requirements change. The latest version will be posted on this page with an updated date.
CONTACT US
For questions about these Terms of Service, contact us:
Trade Name: PureFridgeWater
Email: info@purefridgewater.com
Phone: +1 272 375 1561
Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
Business Hours: 9:00 AM–5:00 PM, Monday–Friday